Ron Luczak
Vice President of Business Development
Ron is responsible for the development of leisure marketing programs and corporate leisure conversion for the Travel Team’s leisure division. An expert in culture tours, Ron has led international trips for some of the country’s leading art galleries, theaters and symphonies.
A 30 year veteran of the travel industry, Ron was recently named a Travel Insider for Niagara Falls with a specialty in wine tours and cultural expression of the Niagara Frontier. He holds a Bachelor of Arts degree from Canisius College and a certificate from the Management Development Program of the Harvard Business School. He is on the American Express Vacations Advisory Board and Departures Magazine Luxury Travel Advisory Board.
Luke Thomas
Senior Vice President
Luke is focused on developing opportunities for growth and advancement of The Travel Team. He leads sales and marketing initiatives while providing market insights for strategic planning, business process improvements, product offerings and financial models.
As a seasoned executive, Luke has launched market-changing technologies in the travel, identity management and healthcare industries. A founding partner and Executive Vice President of FLO Corporation, he oversaw all operational facets and strategic initiatives relating to its Fast Lane Option (FLO) Registered Traveler Program. Luke graduated from the Pennsylvania State University with a bachelor’s degree in accounting and emphasis in economics.
Beth O’Donnell
Senior Vice President
Beth has more than 20 years of travel industry experience and is responsible for the company’s budget management, financial planning, cost containment, technology development, acquisition analysis and branch office forecasting.
Beth is an active participant in roundtables for the Commonwealth Business Travel Group, the Corporate Advisory Council of ASTA and the Global Business Travel Association. She holds a Bachelor of Science degree in Accounting from Hilbert College in Buffalo, NY and completed her Masters in Business Administration from the State University of New York at Buffalo.
Stefanie Gramkee
Vice President of Operations
Stefanie is responsible for the agents in The Travel Team’s reservation center, the online team and the account management team.
She completed education in schools for Hotel Management and Travel in Germany, where she was born and raised. Stefanie moved to Buffalo and joined the Travel Team in 1997 where she worked for 13 years. After briefly exploring her culinary passions, Stefanie came back to her roots in travel and rejoined The Travel Team in 2016.
Julie Metzgar
Vice President of Leisure and Luxury Travel
Julie is responsible for the leisure and group divisions of The Travel Team. A 23 year veteran in the industry, she has won acclaim for her creative spirit and insider knowledge of the world’s most unusual destinations.
Under Julie’s direction, her teams are acknowledged by American Express as superior consultants who continually set the bar for client satisfaction. Julie attended travel school in Florida before joining The Travel Team.